About Us

At Carnival Citi Casino, we're more than just another online gaming platform—we're a community of players who believe gaming should be fun, fair, and accessible. Since our launch, we've been dedicated to creating an authentic casino experience that puts players first, combining the excitement of traditional casino games with the convenience of modern technology.

Our story began with a simple vision: to build a platform where every player feels valued, every game is fair, and every win is celebrated. We've grown from that initial dream into a trusted destination for players across 39 US states, always staying true to our core belief that great gaming experiences are built on trust, transparency, and genuine care for our community.

Our Mission and What Drives Us

We're committed to delivering exceptional gaming experiences while maintaining the highest standards of integrity and player protection. Our mission centers on three fundamental principles: providing fair and transparent gaming, ensuring responsible play practices, and delivering outstanding customer service that makes every player feel like a VIP.

Every decision we make is guided by our dedication to responsible gaming. We believe that gaming should enhance your entertainment, not create problems in your life. That's why we've built comprehensive tools and resources to help players maintain healthy gaming habits while enjoying everything our platform has to offer.

Premium Games and Trusted Partners

Our game library features carefully curated titles from industry-leading software providers including Endorphina, Habanero, and KA Gaming. These partnerships ensure that every spin, every hand, and every bet meets the highest standards of quality and fairness that our players deserve.

From the classic fruit symbols and cascading reels of Prestige Crown Slots to the dark gothic atmosphere of The Vampires Slots, our diverse selection caters to every gaming preference. Whether you're drawn to the Eastern mystique of Mongol Treasures Slots or prefer traditional table games, our platform delivers consistent quality across every gaming category.

Our slots feature everything from 25-payline adventures to innovative "Pays Anywhere" mechanics, with betting ranges that accommodate casual players and high rollers alike. Each game undergoes rigorous testing to ensure fair play and optimal performance across all devices.

Your Security is Our Priority

We've implemented bank-level security measures to protect your personal information and financial transactions. Our platform uses advanced encryption technology to safeguard your data, while our payment processing partners—including PayPal, Apple Pay, Visa, MasterCard, American Express, Discover, and Trustly—provide secure, reliable transaction processing.

Every game on our platform operates with certified random number generators, ensuring that outcomes are truly random and fair. We maintain strict compliance with all applicable gaming regulations and undergo regular third-party audits to verify our commitment to fair play.

Responsible Gaming at Our Core

We take responsible gaming seriously because we care about our players' well-being. Our comprehensive responsible gaming program includes self-exclusion options, deposit limits, session time reminders, and access to professional support resources.

Our customer support team is trained to recognize signs of problem gambling and can connect players with appropriate resources and support organizations. We believe that informed players make better decisions, which is why we provide clear information about odds, house edges, and game mechanics.

Meet Our Dedicated Team

Behind Carnival Citi Casino is a passionate team of gaming professionals, customer service experts, and technology specialists who share a common goal: creating the best possible experience for our players. Our customer support representatives are available through live chat and email at support@carnivalciti.com, ready to assist with any questions or concerns.

Our game development and platform management teams work around the clock to ensure smooth gameplay, quick payouts, and continuous platform improvements. We're constantly listening to player feedback and implementing enhancements that make your gaming experience even better.

Generous Rewards and Player Benefits

We welcome new players with an impressive package of 10,000,000 Gold Coins and 5,000 Sweeps Chips, giving you plenty of opportunities to explore our games without any initial deposit. Our daily login bonuses keep the rewards coming, while our Luck Draws offer chances to win up to 100,000 Sweeps Chips.

Our first deposit bonus provides 2.5 times the amount spent in Sweepstakes Coins, maximizing your playing power from day one. We also run regular social media giveaways and special in-game promotions that add extra excitement to your gaming sessions.

Join the Carnival Citi Community

When you become part of the Carnival Citi Casino family, you're joining a community that values fair play, responsible gaming, and genuine fun. We're available in 39 US states, making legal, regulated gaming accessible to players across the country.

Our commitment to excellence extends beyond just games and bonuses—we're building lasting relationships with players who appreciate quality, security, and authentic casino entertainment. Whether you're a seasoned player or new to online gaming, we provide the support, security, and excitement you're looking for in your gaming journey.

Ready to experience the difference that genuine care and quality make? Join us today and see why players choose Carnival Citi Casino for their online gaming adventures.